Rightsizing User Testing at OpenStax

Rightsizing User Testing at OpenStax

OpenStax prioritizes usability testing all new big changes and features. However, like with all Agile shops, testing needs to be lean, fast, and flexible, and testers need to be resourceful.

My objective was to establish a usability testing protocol at OpenStax to improve consistency, effectiveness, and turnaround times in an Agile environment.